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Direct Choice (Car) Warranty Company - Beware!
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May 9, 2008 Direct Choice Warranty review by Ca_skypilot |
Very important call came in on about extending the warranty on my car. (Caller ID: Private.) Having received a few of these calls, I took the bait to see what I could find out.
Anthony picked up the computerized/automated hand-off. I jumped right in expressing concern about my car being out of warranty and wanted to know what I could do about it. He said he could help me. I told him that I missed who he was working for and (again) asked what I should do.
He said he works for Direct Choice Warranty, then asked make/model/milage of my car. I told him I had a 1997 Mazda MPV, 130K miles, that had been out of warranty for the past 8-years. Why should I get a warranty now - after all this time? His response was that cars break down all the time and I certainly wouldn't want to be stranded out somewhere.
I said: Ohhh, your right. But my car has been running quite well since I got it. If it breaks down, it probably won't be worth fixing. He said: Well, I can keep that from happening. I can extend the original warranty for 5-years for $2,065 with 1-year of free financing if needed. (Hmmm, I forgot to ask if that 5-years extends the original factory warranty effectively expiring 3 or so years ago, or if it starts when I pay.)
Regardless - the vehicle Kelly Blue Books for ~$4K, so I guess paying for his warranty program makes sense!
Not!!!
I asked for his call back number (he gave it to me after some hesitation), then I asked where he was located so I could call back during working hours (time zone thing). He got half way through saying: Nevada, but then said California. I pressed further: Northern or Southern California. He said Southern.
Buyer beware!
Instead of just hanging up on them, consider taking THEM for a ride.
Enjoy!
JT.
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1. Written by LL, on 02-07-2008 17:58
Thanks! They called me today. They told me my car is out of warranty. I said which one. They didnt know then started to ask me to name them.
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